Branded ContentContent MarketingBrand LoyaltyTrust & CredibilityVideo/Webinar

How To Build And Retain Loyalty Through Content

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How To Build And Retain Loyalty Through Content

Frequently Asked Questions

Why is trust important for brands?

Trust is the foundation of brand-consumer relationships. Brand loyalty—where customers repeatedly choose your brand over competitors—depends on credibility and trust, especially in sensitive verticals like healthcare and B2C finance.

How does branded content help build trust?

Branded content lets brands tell meaningful stories, demonstrate expertise, and deliver useful information in context. This approach humanizes brands, educates audiences, and nurtures relationships over time, which helps convert trust into loyalty.

What topics does the webinar cover?

The AdAge x Nativo webinar covers why branded content is an essential trust-building tool, how to nurture and refine consumer relationships with content, and best practices and pitfalls to avoid when retaining trust across different industries.

What levels of content does the article mention for building trust?

The piece discusses building trust at multiple levels (high-level and middle-level) and provides guidance on producing branded content tailored for each level to build and retain loyalty.

AI-Generated Summary70-80% of original length
Original Article

One of the biggest and most prevalent pain points for modern marketers is building trust—or minimizing distrust. In the era of savvy consumers, that’s no easy feat. Credibility and trust are particularly important for certain verticals like healthcare or B2C finance.

Watch these clips that detail why branded content is the ultimate trust-building tool.

Why is building trust so important?

Brand loyalty is the apex of the brand consumer relationship. It’s a relationship between brand and consumer built on trust.

Trust is a relationship byproduct

Learn about the impact of shifting consumer demographics.

Building trust in the high level

Learn how to produce branded content that builds loyalty in the high-level.

Building trust in the middle level

Learn how to produce branded content that builds loyalty in the middle level.

Building trust in the high level

Learn how to produce branded content that builds loyalty in the high-level.

Download the full webinar, “Table of Content: How To Build & Retain Loyalty Through Content”, an AdAge x Nativo webinar, on demand now to learn:

  • Why branded content is the ultimate trust-building tool for marketers.
  • How to nurture and refine consumer relationships using content.
  • Best practices for trust-building across industries and what not to do when it comes to retaining trust.